Frequently Asked Questions
Everything you need to know about our titanium adventure watches.
What makes RZE watches different from other brands?
RZE specializes in titanium watches treated with our proprietary UltraHex coating, making them eight times harder than standard stainless steel while remaining incredibly lightweight and hypoallergenic.
Do you offer international shipping?
Yes, we ship our timepieces worldwide. Most international orders are processed within 2-3 business days and shipped via premium couriers to ensure safe delivery to your doorstep.
What is the warranty period for an RZE watch?
Every RZE watch comes with a 24-month limited warranty from the date of purchase, covering any manufacturing defects in the movement, case, or crystal.
Can I return my watch if I am not satisfied?
We offer a 30-day return policy. Watches must be returned in their original, unworn condition with all packaging and protective films intact to be eligible for a full refund.
How do I care for my titanium watch?
While our UltraHex coating is highly scratch-resistant, we recommend rinsing your watch with fresh water after exposure to saltwater and using a soft microfiber cloth for regular cleaning.
Are the movements used in RZE watches reliable?
We exclusively use proven, high-quality automatic movements from reputable manufacturers like Seiko (SII) and Miyota to ensure long-term reliability and ease of servicing.